Infrastructure: Confidentiality

Best Practice Checklist:

• Develop a Confidentiality Agreement
• Emphasize to volunteers the reasons behind and importance of honoring a confidentiality statement
• Keep signed agreements on file
• If applicable, HIPPA laws and standards should also be explained and adhered to (when dealing with protected health information)

More Resources:

• Confidentiality Handout
• Sample Confidentiality Agreement
• The Health Insurance Portability and Accountability Act of 1996 (HIPAA): http://www.cms.hhs.gov/hipaa/